Where to Buy an Electric Bike in Canada: Online & Local Shops

Electric bikes have become an increasingly popular means of transportation for Canadians, allowing them to commute, explore the outdoors, and reduce transportation costs. Whether you’re riding through city streets, suburban bike paths, or scenic trails, choosing the right place to buy an electric bike is just as important as choosing the bike itself.

In Canada, electric bikes are widely available both online and offline, but each purchasing channel offers different advantages in terms of price, service, warranty, and convenience. This guide breaks down where to buy an electric bike in Canada, along with tips to help you make a confident, informed decision.

Buying an Electric Bike Online in Canada

Buying Directly from Brand Websites

Many electric bike brands, such as Hiboy, sell directly to Canadian customers through their official websites. This option has become especially popular thanks to transparent pricing and nationwide shipping.

Advantages:

• Guaranteed authenticity and full manufacturer warranty
• Access to the latest models and exclusive online promotions
• Clear specifications and sizing guides
• Real reviews to guide your decision

Things to consider:

• You won’t be able to test ride the bike before purchase
• Assembly may be required upon delivery
• Warranty repairs may still need to be handled through a local shop

For buyers who already know what style of e-bike they want, buying directly from a brand website can be both convenient and cost-effective.

Online Marketplaces

Large online marketplaces, including Amazon, eBay, Walmart, and Best Buy, operate extensively in Canada and offer a wide selection of electric bikes at various price points.

Pros

• Competitive pricing and frequent sales
• Customer reviews and ratings for comparison
• Fast shipping, especially in major cities

Cons

• Limited technical support for electric components
• Quality can vary significantly between sellers
• Warranty and after-sales service may be unclear

This option is best for experienced buyers who are comfortable evaluating specifications and seller credibility on their own.

Specialized Online E-Bike Retailers

Canada also has online retailers that focus specifically on electric bikes and micromobility products.

Benefits include:

• Curated selection of e-bikes suited for Canadian regulations
• Knowledgeable customer support
• Better guidance on sizing, battery range, and motor types

These retailers often bridge the gap between brand websites and local bike shops, offering convenience without sacrificing expertise.

Buying from Local Bike Shops in Canada

Independent Bicycle Shops

Local bike shops remain one of the most reliable places to buy an electric bike in Canada, especially for first-time riders.

Why choose a local shop:

• Test rides before you buy
• Professional bike fitting
• Expert advice based on your riding needs
• In-store assembly and safety checks

Many Canadian bike shops also provide ongoing maintenance, software updates, and battery diagnostics, which are particularly valuable for electric bikes.

Authorized E-Bike Dealers

Authorized dealers sell specific e-bike brands and are trained to service those models.

Key advantages:

• Certified technicians
• Easier warranty claims and repairs
• Access to official replacement parts

Although prices may be slightly higher than online options, the peace of mind and long-term support often justify the cost.

Price vs. Service Considerations

Local bike shops may charge more upfront, but they often include:

• Free or discounted tune-ups
• Priority service
• Personalized support

For many Canadian riders, especially those commuting year-round, this added value makes local shops a smart investment.

Big-Box and Sporting Goods Stores

Large retailers with physical locations across Canada also sell electric bikes.

Pros

• Easy returns and exchange policies
• In-store pickup options
• Accessible locations nationwide

Cons

• Limited e-bike expertise among staff
• Fewer high-performance or specialized models
• Minimal after-sales technical support

These stores are suitable for casual riders or those looking for entry-level electric bikes for light use.

Buying a Used Electric Bike in Canada

Secondhand Platforms

Used electric bikes are commonly found through peer-to-peer platforms and local listings.

Benefits:

• Lower upfront cost
• Opportunity to find discontinued or lightly used models

What to Check Before Buying Used

When buying a secondhand electric bike in Canada, pay close attention to:

• Battery health (replacement batteries can be expensive)
• Motor condition and noise
• Mileage and age of the bike
• Proof of original purchase and warranty status

Used e-bikes can be a good deal, but they carry more risk, especially if the battery is near the end of its lifespan.

Key Factors to Consider Before Choosing Where to Buy

Before deciding where to purchase your electric bike, ask yourself:

• Do I want to test ride before buying?
• Will I need local service or repairs?
• Is warranty support important to me?
• Am I comfortable assembling or maintaining the bike myself?
• What is my total budget, including accessories and maintenance?

In Canada, where weather and riding conditions vary significantly by season, long-term support can be just as important as initial price.

Tips for Getting the Best Electric Bike Deal in Canada

1. Shop during seasonal sales, especially spring launches and end-of-season clearances
2. Subscribe to brand newsletters for exclusive discounts
3. Compare the total cost, including shipping, assembly, and servicing
4. Look for financing or installment payment options
5. Check whether provincial or municipal incentives apply to e-bike purchases

Conclusion

There are many places to buy an electric bike in Canada, from online brand stores and marketplaces to trusted local bike shops. The best choice depends on your experience level, budget, and how much ongoing support you want.

If you value expert advice and long-term service, a local bike shop or authorized dealer is often the best option. If convenience and pricing are your top priorities, buying online may be the right fit. By understanding your needs and comparing your options, you can find an electric bike and a seller that will support your riding journey for years to come.