Hiboy EX6 Step-thru Fat Tire Electric Bike

did not reply to message on damaged bike on delivery

I love my new EX6 I had my heart set on this bike after reading so many great customer reviews both on the bike itself and the outstanding customer service, my experience to date has been no different and I waited months for this bike to come back in stock and I’m so glad I did. It was easy to put together especially with an extra set of hands I’ve just had one issue the front brakes are loud they screech when I brake. I sent a video off to customer service and they responded with a workaround and video, it is better but not perfect so I may need to bring the bible to a bike shop and have a professional look at it. Other than that the bike is comfortable, rides great awesome suspension, love the size it’s not to big and really enjoying having the different modes, great battery life! Big shout out to Mina-Hiboy Support Team thank you for your endless support over the last few months - highly recommend Hiboy you will not be disappointed!

Really nice e-bike. Confortable seats, easy to ride. The only thing is that I ordered 2 HiBoy e-bikes, 1 white and 1 black. I got 2 white e-bikes instead,with one with a scratch on the frame. :(

I love it ❤️. Wish I ordered this bike sooner.

As much as I was looking forward to my bike, what I received was a box infested with an entire colony of ants and it was terrifying. My partner is allergic to them so I had to immediately throw the entire packaging outside my apartment door and call someone from the building to come and pick it all up and I had to pay them. I couldnt touch them myself because I risked hurting my partner. I have images and videos of the incident. It was a tough situation.

Otherwise the bike works fine at the moment, I still see ants crawling around here and there.

Good product. Superb quality. Only problem is tools included in the package to assemble bike is not enough. Had trouble mounting steering and paddle's with included tools. This can be improved. Product quality is superb battery performs well and get full charged in 4 hours. Delivery was on time however packaging could be improved. Got a damaged spoke. However tightening spoke screw fixed the problem. Overall having good experience using it. And more importantly it’s fun riding 😁😁. Of course not in Canadian winter. It’s good to roam around on it in town. It’s a good fit for a person with average height(5’4 to 5’6). For taller persons seat needs to be adjusted.

Only drove it a little cause too much snow and ice for me. But the ride that I had was amazing. Came professionally packaged took about 20 minutes to assemble. Very well built bike and great price. Delivery was fast very happy.

Barry

Love the bike…so far so good. A little oil on the tires and good to go. Speed is great and so is battery

We picked up one of these bikes for our homestead, so we don't always have to use our big truck when we don't need it. We are in love with the bike. Great quality, and so easy to get around in our hilly area. Thanks so much 🙏🙏

"i am living in city of Philly. I used to take local train and bus to avoid traffic.
but now i bought this electric bike. LoL. i assembled it when i received. its really to assembled (they have video to showing that ). and battery is removable, i can take it to my home for charges that. This electric charges quickly .i like that it has pedal and rides really well when going uphill.
just got it week ago, I will say this is great affordable with good mileage and useful."